VOIS Apprentice Network Monitoring Engineer Job in Bangalore 2026 | Diploma & Engineering Candidates
Job Description
VOIS (Vodafone Intelligent Solutions) is hiring for the position of Apprentice – Network Monitoring Engineer in Bangalore, Karnataka. This opportunity is suitable for Engineering Degree and Engineering Diploma candidates who want to build a career in networking, telecom operations, Network Operations Centre (NOC), IP networks, and managed services.
The role is part of the Customer Services & Operations team and focuses on real-time network monitoring, network alarm validation, initial fault diagnosis, ticket management, incident reporting, and coordination with technical support teams.
Candidates with basic knowledge of networking concepts such as OSI Model, TCP/IP, routing, switching, and Cisco technologies can consider applying for this opportunity. Applicants should also be comfortable working in rotational 24×7 shifts.
Job Overview
| Particulars | Details |
|---|---|
| Company Name | VOIS – Vodafone Intelligent Solutions |
| Job Role | Apprentice – Network Monitoring Engineer |
| Job Location | Bangalore, Karnataka, India |
| Salary | Not Disclosed |
| Qualification | Engineering Degree / Engineering Diploma |
| Experience | Around 1 year preferred; relevant entry-level candidates may also consider applying |
| Job Type | Apprentice / Network Operations Role |
| Department | Customer Services & Operations |
| Function | Network Monitoring |
| Shift | 24×7 Rotational Shift |
| Requisition ID | 290781 |
| Industry | Telecom / Networking / Managed Services |
Job Description
VOIS is looking for candidates to join its Network Monitoring function as an Apprentice Network Monitoring Engineer in Bangalore.
The selected candidate will be responsible for monitoring customer networks and network elements in real time. The role requires the candidate to identify network alarms, perform basic fault validation, create trouble tickets, communicate service-impacting incidents, and coordinate with technical teams for further investigation and resolution.
This position provides exposure to large-scale IP networks, Cisco networking technologies, telecommunications infrastructure, managed services, incident management, and NOC operations.
Candidates joining this role will work in a 24×7 operational environment where quick identification of network issues, accurate reporting, customer communication, and adherence to Service Level Agreements are important.
The opportunity can be particularly useful for Diploma and Engineering candidates looking to start or strengthen their careers in networking, telecom operations, network support, and infrastructure monitoring.
About VOIS – Vodafone Intelligent Solutions
VOIS, or Vodafone Intelligent Solutions, is a strategic organisation within Vodafone Group.
It provides technology-driven and business solutions to Vodafone operations and customers across multiple international markets.
VOIS works across areas involving technology, transformation, shared services, telecommunications, digital operations, and managed services.
The organisation supports customers across several countries and operates through multiple global delivery locations.
Its services combine technology, skilled professionals, operational expertise, and business transformation capabilities to support Vodafone and its partner ecosystem.
Working at VOIS can provide technology professionals with exposure to global telecommunications operations, enterprise network environments, service management processes, and international technical teams.
Eligibility Criteria
Education Qualification
Candidates should have one of the following qualifications:
- Engineering Degree
- Engineering Diploma
Candidates from relevant technical disciplines may be suitable, especially those with networking, electronics, telecommunications, computer science, information technology, or related technical knowledge.
Applicants should have basic understanding of networking technologies.
Age Limit
No specific minimum or maximum age limit has been mentioned in the provided recruitment information.
Candidates should meet the internal eligibility requirements of VOIS.
Gender
Male and female candidates who meet the required technical and professional criteria can apply.
Experience Required
Approximately one year of experience in networking-related environments is preferred.
Relevant experience may include:
- ISP Operations
- Telecom Operations
- Managed Services
- Network Operations Centre
- Network Support
- Technical Support
- IP Network Operations
However, the role is positioned as an apprentice opportunity, and candidates who do not meet every preferred criterion may still consider applying if they possess the required foundational networking knowledge.
Job Responsibilities
- Monitor customer networks and network elements in real time.
- Ensure network monitoring activities are performed according to defined Service Level Agreements.
- Identify and validate network alarms.
- Perform initial fault diagnosis.
- Check whether identified network faults are genuine and service-impacting.
- Report major network incidents to customers and internal stakeholders.
- Communicate network faults clearly and accurately.
- Create trouble tickets for network incidents.
- Update incident tickets with relevant technical information.
- Assign or escalate tickets to specialist technical teams where required.
- Coordinate with technical support teams.
- Work with incident management teams.
- Collaborate with service desk teams.
- Coordinate with first-line network support teams.
- Support efforts to minimise network downtime.
- Assist in maintaining high network availability.
- Track incidents until they are handed over or resolved.
- Ensure accurate communication regarding customer impact.
- Follow standard network monitoring processes.
- Support continuous improvement initiatives.
- Identify opportunities to improve operational efficiency.
- Work effectively in a 24×7 operational environment.
- Collaborate with cross-functional teams.
- Support delivery of reliable customer network services.
- Follow established incident management and escalation procedures.
Required Skills
Networking Skills
- Basic Networking Knowledge
- OSI Model
- TCP/IP Protocol Suite
- Routing Fundamentals
- Switching Fundamentals
- IP Networking
- Network Monitoring
- Network Troubleshooting
- Network Alarm Handling
- Incident Management
- Fault Validation
- Trouble Ticket Management
- NOC Operations
- Cisco Networking Basics
- Managed Network Services
Computer Skills
- Windows Operating System
- Internet Browsers
- Microsoft Office
- Email Applications
- Basic Computer Troubleshooting
Preferred Technical Skills
- CCNA Knowledge or Certification
- Cisco Network Technologies
- Advanced Networking Concepts
- IP Network Operations
- Telecom Network Support
- Network Operations Centre Experience
- Managed Services Experience
- Large-Scale Network Exposure
Soft Skills
- Strong verbal communication
- Good written English
- Analytical thinking
- Problem-solving ability
- Troubleshooting skills
- Attention to detail
- Team collaboration
- Customer-focused approach
- Professional communication
- Ability to work under pressure
- Time management
- Prioritisation skills
- Accountability
- Willingness to learn
- Adaptability
- Self-motivation
Desired Qualifications
Candidates with the following additional qualifications or experience may have an advantage:
- CCNA Certification
- Postgraduate qualification in Advanced Networking
- NOC experience
- Telecom industry experience
- ISP experience
- Managed Services experience
- Exposure to Cisco technologies
- Experience working with large IP networks
- Around one year of relevant technical experience
These are preferred criteria and may not necessarily be mandatory for every applicant.
Salary Details
The salary or stipend for the VOIS Apprentice Network Monitoring Engineer position has not been disclosed in the available recruitment information.
The final compensation may depend on:
- Educational qualification
- Networking knowledge
- Previous experience
- Technical skills
- Interview performance
- Apprentice employment structure
- Internal VOIS compensation policies
Candidates should confirm the following during the recruitment process:
- Monthly salary or stipend
- Fixed pay
- Shift allowance
- Night shift allowance, if applicable
- Transportation facilities
- Insurance benefits
- Other employee benefits
- Apprentice tenure
- Possibility of future employment
Applicants should rely on official communication from VOIS regarding salary and benefits.
How to Apply
Interested candidates can follow these steps:
- Prepare an updated technical resume.
- Mention your Engineering Degree or Engineering Diploma qualification clearly.
- Add relevant networking skills such as OSI Model, TCP/IP, routing, switching, and Cisco technologies.
- Mention CCNA certification if you have completed it.
- Include any internship, project, apprenticeship, ISP, telecom, NOC, or networking experience.
- Visit the official Vodafone / VOIS careers portal.
- Search for Apprentice – Network Monitoring Engineer in Bangalore.
- You may also search using Requisition ID 290781.
- Open the official job listing.
- Click on the Apply option.
- Create an account or log in to the careers portal if required.
- Complete your personal, educational, and professional details.
- Upload your updated CV.
- Review the application carefully.
- Submit the application.
- Shortlisted candidates may be contacted by the recruitment team for further assessment and interview rounds.
Candidates should apply through the official Vodafone / VOIS recruitment platform whenever possible.
Required Documents
Applicants should keep the following documents ready:
- Updated Resume / CV
- Aadhaar Card
- PAN Card
- Passport-size Photograph
- 10th Mark Sheet and Certificate
- 12th Mark Sheet and Certificate
- Engineering Diploma Certificate, if applicable
- Engineering Degree Certificate, if applicable
- Semester Mark Sheets
- Provisional Certificate, if applicable
- CCNA Certificate, if available
- Networking Course Certificates
- Internship Certificate, if applicable
- Experience Certificate, if applicable
- Relieving Letter, if applicable
- Address Proof
- Bank Account Details after selection
- Other documents requested by VOIS
Other Important Details
Company Name: VOIS – Vodafone Intelligent Solutions
Job Role: Apprentice – Network Monitoring Engineer
Location: Bangalore, Karnataka, India
Department: Customer Services & Operations
Function: Network Monitoring
Qualification: Engineering Degree / Engineering Diploma
Experience: Approximately 1 year preferred
Salary: Not Disclosed
Requisition ID: 290781
Shift: 24x7x365 Rotational Shift Environment
Primary Work Area: Network Operations and Monitoring
Key Technologies: IP Networks, Cisco Networking, Routing, Switching, TCP/IP
Preferred Certification: CCNA
Work Environment: Network Operations / Managed Services
Candidates must be comfortable working rotational shifts, including night shifts, weekends, and holidays depending on the operational roster.
What Will You Learn in This Role?
This apprentice opportunity can help candidates develop practical skills in:
- Real-time network monitoring
- NOC operations
- Network incident management
- Alarm validation
- Fault diagnosis
- IP network troubleshooting
- Trouble ticket management
- Customer incident communication
- Service Level Agreement management
- Cisco networking environments
- Network availability management
- Telecom operational processes
- Managed services
- Cross-functional technical collaboration
These skills can help candidates build future careers in networking and telecommunications.
Career Opportunities After This Role
Experience as a Network Monitoring Engineer can help candidates progress toward roles such as:
- Network Engineer
- NOC Engineer
- Network Support Engineer
- Network Operations Engineer
- Technical Support Engineer
- Cisco Network Engineer
- Telecom Engineer
- Incident Management Analyst
- Network Administrator
- Infrastructure Support Engineer
- Managed Services Engineer
Building certifications such as CCNA and gaining hands-on experience with routing, switching, monitoring, and troubleshooting can further strengthen long-term career prospects.
Who Should Apply?
This opportunity may be suitable for:
- Engineering Diploma candidates
- Engineering graduates
- Networking freshers with strong fundamentals
- CCNA-certified candidates
- Candidates interested in NOC jobs
- Telecom job seekers
- Network support candidates
- ISP support professionals
- Candidates with around one year of networking experience
- Technical candidates comfortable with rotational shifts
- Candidates interested in building a career in Cisco networking
Applicants who do not meet every preferred qualification but have strong networking fundamentals and a willingness to learn may still consider applying.
Why Consider This Opportunity?
The VOIS Apprentice Network Monitoring Engineer role offers candidates an opportunity to work within a global telecommunications environment.
The position can provide exposure to:
- Global telecom networks
- Large-scale IP infrastructure
- Cisco technologies
- Network Operations Centre processes
- International stakeholders
- Real-time incident management
- Enterprise monitoring systems
- Service-level driven operations
- Continuous technical learning
- Managed telecommunications services
For Diploma and Engineering candidates looking to develop a career in networking, this role can provide valuable practical experience in a professional global technology environment.
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