Google Product Support Engineer Jobs 2026 | Fresher Hiring | Gurgaon & Hyderabad

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Job Description

Google is hiring Product Support Engineers in Gurgaon and Hyderabad. Open to freshers with engineering or computer science background. Full-time, in-office role. Apply now.

Product Support Engineer

Google • Gurgaon, Haryana | Hyderabad, Telangana

Eligibility: Fresher

Job Type: Full-time

Work Mode: In Office

Working Days: 5 Days a week

Job Highlights

  • Opportunity to work with Google’s AI-driven ad products
  • Open to freshers with strong technical background
  • Exposure to automation, diagnostics, and debugging tools
  • Collaborate with Sales, Product, and Engineering teams

Job Description

Google is hiring Product Support Engineers to support its AI-driven advertising products. The role involves technical troubleshooting, customer support, automation development, and collaboration with cross-functional teams to enhance customer experience and product adoption.

Roles & Responsibilities

  • Apply subject matter expertise in Google’s AI-driven ad products, including Performance Max.
  • Develop and implement automation tools for diagnostics and debugging.
  • Provide end-to-end customer support to advertisers, agencies, and sales teams.
  • Analyze data and insights to identify root causes and create action plans.
  • Improve knowledge management, operational processes, and product adoption.
  • Collaborate with Sales, Product, Engineering, and cross-functional teams.
  • Resolve complex technical issues and understand customer pain points.

Eligibility & Requirements

  • Bachelor’s degree in Engineering, Computer Science, or related field.
  • Experience or knowledge of data, SQL, and web technologies.
  • Ability to work non-standard hours based on customer needs.
  • Experience in business analysis, dashboards, and analytics is a plus.
  • Exposure to technical product support, cloud support, QA, or SRE preferred.
  • Experience with Google Ads or online advertising platforms is advantageous.
  • Strong technical troubleshooting and customer-facing communication skills.
  • Customer-first mindset with empathy and ownership of solutions.

Job Locations

  • Gurgaon, Haryana
  • Hyderabad, Telangana
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