At SHL, we believe in unlocking the true potential of businesses through the power of people, science, and technology. With over 40 years of leadership in people insight, SHL continues to revolutionize industries with innovative product launches, cutting-edge science, and transformative business solutions.
Joining SHL means stepping into a culture built on collaboration, flexibility, and innovation, where career development, employee well-being, and inclusivity are top priorities.
Job Overview
Criteria
Details
Job Title
Implementation Analyst
Location
Gurgaon, India
Job Type
Full-time
Role Overview
Configure, implement, and deliver custom reports, assessments, and solutions on SHL’s cloud-based platform for global clients. Collaborate with multiple teams to ensure smooth project execution and exceed customer expectations.
Opportunity
Excellent opportunity for professionals with system implementation, configuration, or troubleshooting experience who want to grow in a global environment and work with advanced technology.
Job Responsibilities
Gaining strong working knowledge of SHL’s internal systems and processes.
Building and configuring reports and assessments based on project specifications.
Assessing, analyzing, and troubleshooting technical issues.
Performing SQL queries to support implementation and problem-solving.
Collaborating with stakeholders and updating them on project progress and delivery status.
Eligibility Criteria
Criteria
Details
Essential Requirements
Experience in system implementation, configuration, or troubleshooting tasks.
Ability to work proactively, manage workload effectively, and perform under pressure.
Desirable Skills
Knowledge of SQL, with hands-on experience preferred.
Familiarity with XML, HTML, or CSS.
Prior experience using Jira or other ticketing systems.
Required Skills
Strong technical and analytical abilities.
Proficiency in SQL for troubleshooting and implementation tasks.
Basic understanding of markup and styling languages (XML, HTML, CSS).
Experience with ticketing tools like Jira (preferred but not mandatory).
Excellent communication skills to interact with global teams and clients.
Attention to detail and ability to manage multiple projects simultaneously.
Salary
Criteria
Details
Starting Salary
₹12 Lakh per annum (approx.)
Additional Benefits
Competitive compensation package including base pay, employee benefits, and allowances designed to support personal and professional well-being.
Benefits
Comprehensive employee benefits package covering both individuals and families.
Ongoing support, coaching, and professional development opportunities.
A fun and flexible work environment designed to encourage innovation.
A culture rooted in diversity, inclusion, and accessibility, ensuring equal opportunities for all employees.
The chance to transform workplaces worldwide while building a fulfilling career.
Why Apply for This Role?
Opportunity to work in a global organization with cutting-edge technology.
Be part of an inclusive, diverse, and flexible workplace.
Gain exposure to cloud-based platforms and large-scale client solutions.
Develop expertise in systems implementation, SQL, and troubleshooting.
Career growth supported by continuous training and manager guidance.
A chance to be part of a transformational phase at SHL with significant investments in people and technology.
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