HSBC Recruitment 2026: Customer Service Executive – Bangalore

App Development, B.E./B.tech, IT, Software Developer, Web Development
Work from Home, Bangalore
April 20, 2026
₹400000 - ₹500000 / year
Full-Time
Urgent
Apply Now

Job Description

As a Customer Service Executive, you will be a key player in the Channel Enablement team. Your primary focus will be assisting corporate clients with their setup on eChannel payment platforms, ensuring they can seamlessly manage global payments, trade, and liquidity.

Recruitment Overview

FeatureDetails
OrganizationHSBC Electronic Data Processing (India) Pvt Ltd
Job ID32048
LocationBangalore, Karnataka (Hybrid)
Job TypeFull-Time
Work StyleHybrid (Mix of Office and Home)

Key Responsibilities

Your role is critical to the revenue generation of the bank, as it involves the digital onboarding of Commercial Banking (CMB) and Global Banking & Markets (GB&M) customers.

  • Digital Onboarding: Assist clients with setup on platforms like HSBCnet and Connect, including adding users, accounts, and payment services.
  • Process Adherence: Ensure all tasks are completed accurately and within the non-negotiable Turnaround Time (TAT).
  • Quality & Productivity: Meet established benchmarks for defect-free implementation of daily process updates.
  • Risk & Compliance: Identify and escalate fraudulent or irregular transactions immediately, adhering to all global banking laws and codes.
  • Operational Support: Help supervisors manage day-to-day volumes and support peers during high-pressure periods.

What HSBC is Looking For

To be successful in this high-precision environment, you should demonstrate:

  • Communication: Excellent verbal and written English skills are mandatory for global stakeholder interaction.
  • Detail Oriented: High attention to detail to avoid errors in critical financial profiles.
  • Proactiveness: A strong sense of ownership and the ability to work under minimal supervision.
  • Multi-tasking: Ability to juggle multiple critical tasks depending on urgency.
  • Flexibility: Willingness to work in different shifts, including weekends, to support global markets (Europe, Asia, Americas).

Why Join HSBC?

  1. Global Exposure: Work in a team that spans 6 Global Service Centers (including Mexico and Guangzhou).
  2. Career Growth: HSBC provides extensive support for professional development and internal mobility.
  3. Inclusive Culture: As an equal opportunity employer, HSBC fosters a diverse environment where merit is the primary driver of success.
  4. Hybrid Balance: Enjoy the flexibility of a hybrid work model in the heart of India’s tech capital, Bangalore.

How to Apply

  1. Visit the HSBC Careers portal: www.hsbc.com/careers.
  2. Search for Job ID: 32048.
  3. Ensure your resume highlights your experience in Customer Service, Banking Operations, or Technical Onboarding.
  4. Submit your application before the deadline.
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