Deloitte Recruitment 2026: Services Support Associate I Job in Hyderabad
Job Description
1. Job Overview
| Job Details | Information |
|---|---|
| Company Name | Deloitte Support Services India Private Limited |
| Job Role | Services Support Associate I – Learning Administration |
| Department | Talent Processes & Business Support – Learning Admin |
| Job Location | Hyderabad, Telangana |
| Salary | Not specified in the provided vacancy |
| Qualification | Graduate Degree |
| Experience | 0–1 years |
| Job Type | Full-Time |
| Work Mode | Office-based |
| Shift Timing | 2:00 PM – 11:00 PM |
| Hiring Area | HRS Learning & Talent Support Services |
2. Job Description
Deloitte Support Services India Private Limited is hiring for the position of Services Support Associate I – Talent Processes and Business Support – Learning Admin at its Hyderabad location.
This entry-level opportunity is part of Deloitte’s HRS Learning & Talent Support Services team, which provides learning administration and HR support services to the Deloitte organization in the UK.
The selected candidate will be responsible for providing first-line administrative support for learning and training activities. The work includes maintaining the Learning Management System, adding training classes, preparing reports, sharing delegate lists and distributing training materials.
The role also involves closing completed training sessions, processing post-course evaluations and feedback, ensuring system updates are completed accurately and within deadlines, and following established procedures and service-level requirements.
This position can be suitable for fresh graduates or candidates with up to one year of experience in learning administration, back-office operations or customer service operations.
3. About Deloitte
Deloitte is a global professional services organization providing services across areas such as audit, consulting, financial advisory, risk advisory and tax.
Deloitte Support Services India Private Limited supports various business functions and global teams through specialized service operations. The Hyderabad team supporting UK CBS HR Services provides capabilities including HR transaction processing, administrative support, helpdesk services and other business support functions.
Deloitte also emphasizes professional development through learning programs, team-based training, eLearning, networking opportunities, coaching and exposure to experienced professionals.
4. Eligibility Criteria
Education Qualification
Candidates must have a Graduate Degree from a recognized institution.
Age Limit
No specific age limit has been mentioned in the provided job information.
Gender
The vacancy does not specify any gender restriction.
Experience Required
Candidates with 0–1 years of work experience can apply.
Relevant backgrounds include:
- Learning administration
- Back-office service operations
- Customer service operations
Prior experience in the training and development domain is considered an advantage.
Additional Eligibility
Candidates should have good working knowledge of Microsoft Office applications and be comfortable handling administrative and system-based tasks.
5. Job Responsibilities
- Add training classes to the Deloitte Learning Management System.
- Process scheduled learning and training reports.
- Prepare and provide delegate lists.
- Distribute electronic training materials and pre-work to participants.
- Close completed training classes in the relevant systems.
- Process post-course evaluations and participant feedback.
- Ensure system updates and administrative activities are completed accurately.
- Complete assigned tasks within specified deadlines.
- Follow established procedures and operational guidelines.
- Maintain compliance with applicable data protection requirements.
- Work according to Service Level Agreements and Operational Level Agreements.
- Provide first-line support for learning administration activities.
- Assist with other Learning Support Services processes when required.
- Coordinate with team members to ensure smooth delivery of learning services.
- Maintain a professional standard while communicating with internal users and stakeholders.
6. Required Skills
Technical Skills
- Proficiency in Microsoft Office applications.
- Basic understanding of learning administration processes.
- Ability to work with Learning Management Systems.
- Good data-entry and record-maintenance skills.
- Ability to process reports and maintain accurate information.
- Understanding of email and professional office communication.
- Ability to follow standard operating procedures.
- Basic problem-solving and logical thinking ability.
Soft Skills
- Professional and approachable personality.
- Strong written communication skills.
- Good email etiquette.
- Active listening ability.
- Calm and patient approach.
- Ability to work independently when required.
- Teamwork and collaboration skills.
- Positive and enthusiastic attitude.
- Willingness to learn new technologies.
- Adaptability to changing work requirements.
- Ability to work with urgency when necessary.
- Strong attention to detail.
- Integrity and professional conduct.
- Can-do attitude.
7. Salary Details
The salary or CTC for this Deloitte position has not been specified in the supplied job advertisement.
The final compensation may depend on Deloitte’s internal salary structure, candidate profile, experience and other applicable factors.
Candidates should confirm the exact salary, CTC structure, incentives and applicable benefits during the recruitment process.
8. How to Apply
Candidates interested in the Deloitte Services Support Associate I vacancy can follow these steps:
- Review the eligibility requirements and ensure that you meet the graduate and experience criteria.
- Prepare an updated resume highlighting your graduation, Microsoft Office skills and relevant administrative or customer-service experience.
- Visit the official Deloitte careers portal and search for the relevant Services Support Associate I / Learning Administration vacancy.
- Complete the online application form with accurate personal, educational and professional details.
- Upload your updated resume and any other documents requested during the application.
- Submit the application and save the application details for future reference.
- If shortlisted, participate in the interview and selection process as instructed by Deloitte.
Important: Candidates should apply through Deloitte’s official recruitment channels and should not pay money to any person or agency claiming to guarantee employment.
9. Required Documents
Candidates may be asked to provide:
- Updated Resume/CV
- Graduation certificate or provisional certificate
- Academic mark sheets
- Government-issued ID proof
- Address proof, if required
- Recent photograph, if requested
- Previous employment or internship documents, if applicable
- Experience certificate, if applicable
- Other documents requested during the hiring or joining process
10. Other Important Details
Job Location: Hyderabad, Telangana, India
Shift Timing: 2:00 PM to 11:00 PM
Experience: 0–1 years
Qualification: Graduate Degree
Work Area: Learning Administration / HR Support Services
Work Environment: Professional office-based support operation
The role is focused on learning and training administration rather than direct sales or field work. Candidates will work with internal teams and users while supporting learning-related processes for the Deloitte UK organization.
Accuracy is particularly important because the position involves maintaining training records, processing reports, updating systems and handling participant information.
Candidates should also be comfortable working in an afternoon/evening shift from 2 PM to 11 PM.
Career Growth
Deloitte highlights a range of professional development opportunities for its employees, including live classroom learning, team-based learning, eLearning, networking, coaching, leadership exposure and challenging assignments.
The organization also has DU: The Leadership Center in India in Hyderabad, described in the vacancy as a dedicated learning and development facility supporting employee growth.
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