Lead client projects post-delivery, drive revenue through cross-sell & up-sell of PayBito SaaS FinTech products, and manage US-shift operations from our Kolkata office.
Job Overview
Position
Project Manager – BPO (Cross-Sell & Up-Sell)
Employment Type
Full-time, In-person
Location
Kasba, Kolkata, West Bengal
Shift
US Shift (Evening/Nights) — must be willing to work US hours
Experience
Minimum 3 years in IT / Software industry; proven SaaS/product sales experience
Education
Bachelor’s degree required; MBA preferred
Key Responsibilities
Drive sales growth through proactive cross-selling and up-selling within existing international accounts.
Develop and execute account expansion strategies to increase revenue from PayBito products and services.
Manage client relationships post-delivery, identify expansion opportunities, and position the right solutions.
Collaborate tightly with Sales, Marketing and Tech teams to close expansion deals and ensure smooth delivery.
Lead, coach and motivate project teams to meet monthly and quarterly targets.
Track pipeline, forecasts and project KPIs using CRM and project management tools; provide regular reports.
What We’re Looking For
Minimum 3 years in IT/software with demonstrated SaaS/product selling experience.
Experience working with international clients and US-shift exposure.
English-medium education and excellent verbal/written communication skills.
Comfortable handling client demos, proposals and negotiations.
Technical background (software engineering or similar) preferred; strong product understanding.
Experience in BPO/team management is a plus. CRM & PM tool experience required.
Additional Qualifications & Skills
Strong analytical and problem-solving skills; ability to prioritise and manage multiple projects.
Budget and resource management experience, with knowledge of risk mitigation strategies.
Proven negotiating skills and a track-record of meeting or exceeding revenue targets.
Benefits
Health insurance, Provident Fund, Gratuity
Paid time off & paid sick leave
Flexible schedule, transportation provided at odd hours
Excellent incentive structure, performance bonus and on-site opportunities
5-day work week (Saturday & Sunday fixed off)
❓ Screening question: Do you have experience in cross-selling or up-selling SaaS/FinTech products to international clients? Briefly describe a successful account expansion you led (numbers or % uplift if available).
About PayBito (HashCash Group)
PayBito is a fintech SaaS brand within the HashCash Group offering brokerage-as-a-service and custom financial platforms to enterprises and SMEs across global markets. PayBito helps clients launch trading, payments, asset & portfolio management and banking services using modular SaaS solutions. PayBito is present and licensed in India, UK, UAE, US, Singapore and Australia.
How to Apply
Prepare an updated resume highlighting BPO, SaaS product sales, and international client experience.
Email your resume to careers@hashcash.com with the subject: Application – Project Manager BPO (Cross-Sell & Up-Sell).
Alternatively, call/WhatsApp the recruiter at +91 62921 97841 for inquiries.