Tech Mahindra Technical Support Associate Recruitment 2026 | Freshers & Experienced Apply
Job Description
Job Overview
| Details | Information |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Technical Support Associate |
| Job Location | Noida Sector 62 / NSEZ Phase-2, Noida |
| Salary | Competitive Salary (As per Company Standards) |
| Qualification | Graduate/Diploma (Relevant Qualification Preferred) |
| Experience | Freshers to 2 Years |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Shift | 24×7 Rotational Shifts (Including Night Shifts) |
| Weekly Off | Rotational Week Offs |
Tech Mahindra Technical Support Associate Recruitment 2026
Tech Mahindra is hiring Technical Support Associates for its Noida office. This is an excellent opportunity for both freshers and candidates with up to 2 years of experience who are looking to build a career in the IT support and customer service industry.
The company is looking for candidates with strong communication skills, technical troubleshooting abilities, and a customer-first approach. Immediate joiners will be given preference.
If you are passionate about solving technical issues and delivering excellent customer support, this role can provide a strong foundation for your IT career.
About the Company
Tech Mahindra is one of India’s leading multinational IT services and consulting companies, serving clients across various industries worldwide. As part of the Mahindra Group, the company offers innovative digital transformation, cloud computing, business process services, cybersecurity, and technical support solutions.
With a presence in over 90 countries, Tech Mahindra is known for providing excellent career opportunities, continuous learning programs, and a collaborative work environment for employees.
Job Description
The Technical Support Associate will be responsible for assisting customers with technical issues through various support channels. The selected candidates will diagnose problems, provide troubleshooting assistance, resolve customer queries efficiently, and ensure high customer satisfaction.
Candidates should possess excellent verbal and written communication skills, technical aptitude, and the ability to work effectively in a fast-paced environment. Since the support team operates around the clock, applicants must be comfortable working in rotational shifts, including night shifts.
Eligibility Criteria
Educational Qualification
- Graduate in any discipline.
- Diploma holders with relevant technical knowledge may also be considered.
- Candidates with IT, Computer Science, Electronics, or related educational backgrounds will have an added advantage.
Age Limit
- Minimum 18 years.
- Upper age limit as per company recruitment policy.
Gender
- Male and Female candidates are eligible to apply.
Experience Required
- Freshers can apply.
- Candidates with 0–2 years of Technical Support or Service Desk experience are preferred.
Job Responsibilities
Selected candidates will be responsible for:
- Providing technical support to customers.
- Diagnosing and troubleshooting hardware, software, and system-related issues.
- Responding to customer queries professionally.
- Delivering timely and accurate solutions.
- Escalating unresolved technical issues to higher support teams when required.
- Maintaining proper documentation of customer interactions.
- Following company policies and quality standards.
- Ensuring high customer satisfaction through efficient support.
- Working effectively in rotational shifts.
Required Skills
Technical Skills
- Basic Technical Troubleshooting
- Service Desk Support Knowledge
- Computer Hardware & Software Fundamentals
- Windows Operating System Knowledge
- Networking Basics (Preferred)
- MS Office Knowledge
Soft Skills
- Excellent Verbal Communication
- Strong Written Communication
- Customer Handling Skills
- Problem-Solving Ability
- Analytical Thinking
- Time Management
- Team Collaboration
- Quick Learning Ability
- Positive Attitude
- Customer-Focused Approach
Salary Details
Tech Mahindra offers a competitive salary package based on the candidate’s qualifications, experience, and interview performance.
Employees may also receive:
- Attractive Salary Package
- Performance-Based Incentives
- Health Insurance Benefits
- Paid Leaves
- Career Growth Opportunities
- Internal Learning Programs
- Professional Development Training
- Employee Recognition Programs
How to Apply
Interested candidates can apply by following these steps:
- Update your latest resume/CV.
- Mention the subject line exactly as:
Immediate Hire – Support Noida - Send your resume to:
sanskar.pal1@techmahindra.com - Ensure all details in your resume are accurate.
- Wait for the recruitment team to contact shortlisted candidates.
Required Documents
Keep the following documents ready before applying:
- Updated Resume/CV
- Passport Size Photograph
- Aadhaar Card or Valid Government ID
- Educational Certificates & Mark Sheets
- Diploma/Degree Certificate
- Experience Certificate (If Applicable)
- PAN Card (If Available)
- Address Proof
Other Important Details
- Work Location: Sector 62 / NSEZ Phase-2, Noida
- Work Mode: Work From Office
- Joining: Immediate Joiners Preferred
- Shift: 24×7 Rotational Shifts (Including Night Shifts)
- Weekly Off: Rotational
- Selection Process: Resume Screening, Interview, and Company Selection Process
Why Join Tech Mahindra?
Joining Tech Mahindra offers several career benefits, including:
- Opportunity to work with a globally recognized IT company.
- Excellent learning and career growth opportunities.
- Professional and collaborative work culture.
- Exposure to real-world technical support environments.
- Continuous skill development and training programs.
- Long-term career progression within the organization.
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