Work From Home Customer Support Job at Reliance Jio | Up to 3.5 LPA | Apply Now

Customer Service, Sales
Work from Home, West Bengal, Madurai, Lucknow, Kochi, Gurgaon, Gujarat
November 15, 2025
₹250000 - ₹350000 / year
Full-Time Work from Home
Urgent
Apply Now

Job Description

Reliance Jio Work From Home Customer Support Executive Job | Salary Up to 3.5 LPA

Reliance Jio is inviting applications for the position of Customer Support Executive (Work From Home). This blended customer service role includes chat, email, and call support, ideal for candidates who want flexibility while working remotely.

About Jio

Jio is India’s fastest-growing digital services provider, committed to transforming the nation through powerful connectivity and innovation. Jio believes in empowering individuals, encouraging growth, and offering limitless opportunities. Be part of the Digital India movement with a vibrant and energetic team.

Job Overview

PositionCustomer Support Executive (Blended Process)
CompanyReliance Jio
Job TypeFull-time, Work From Home
LocationWork From Home (Non-Metro Cities Only)
Experience Required6+ months BPO experience (Voice/Non-Voice)
Salary1 – 3.5 LPA (Depending on experience)
ShiftsRotational (Including Night Shifts)

Key Responsibilities

  • Respond to customer queries through chat, emails, and phone calls (inbound & outbound).
  • Ensure a seamless and professional customer service experience.
  • Deliver prompt resolutions and maintain customer satisfaction.
  • Meet daily productivity and quality targets.
  • Document interactions and follow standard operating procedures.

Eligibility & Requirements

  • Minimum 6 months BPO experience (Voice/Non-Voice).
  • Excellent English verbal & written communication.
  • Graduate or Undergraduate (must have completed studies).
  • Own laptop/desktop with stable broadband connection.
  • Age: 18 – 38 years.
  • Ability to work rotational shifts, including nights.

Technical & Soft Skills

  • Customer service & problem-solving skills.
  • Chat, email & call handling proficiency.
  • Typing accuracy & speed.
  • Basic computer operational knowledge.
  • Ability to handle pressure and multitask.
  • Customer-first attitude with patience & empathy.

Compensation

The salary range for this role is ₹1 – ₹3.5 LPA, depending on your experience and interview performance. Additional incentives may be applicable based on performance.

Benefits & Perks

  • Permanent full-time employment.
  • Work from home for non-metro candidates.
  • Stable career growth in India’s leading telecom company.
  • Training & support from Jio’s customer operations team.

Why Join Jio?

  • Work with one of India’s most respected digital brands.
  • Opportunity to develop customer service & communication skills.
  • Structured workflow, professional environment, and growth opportunities.
  • Be part of the Digital India transformation.
💡 Tip: Strong communication and polite handling of customers significantly improve selection chances.

How to Apply

  1. Call the recruiter directly at 7021647972.
  2. Or email your updated resume to sapna.patwa@ril.com.
  3. Mention “Customer Support Executive – WFH” in the subject line.
  4. Shortlisted candidates will receive a callback for further rounds.

📍 Work From Home | Full-Time | Salary: ₹1–3.5 LPA | Rotational Shifts

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