Infosys Mega Hiring 2020–2025 Batch – Multiple Roles | Freshers Apply

About Infosys

Infosys is a global leader in next-generation digital services and consulting, helping clients across 50+ countries drive digital transformation. With decades of enterprise experience, Infosys delivers AI-powered and agile solutions at scale.

Open Roles Include

• Process Executive
• Senior Technical Process Executive
• Technical Team Lead
• Technical Operations Manager
• Helpdesk & Support Roles

Sample Responsibilities

• Execute process tasks as per SLA and client guidelines
• Provide L1 helpdesk and technical support
• Manage tickets using tools like ServiceNow / Remedy
• Monitor staffing, training, and delivery metrics
• Handle escalations and ensure service quality
• Maintain proper documentation and reporting
• Support governance and compliance standards

Skills & Requirements

• BE / BTech / Graduate (role-based eligibility)
• Good communication and problem-solving skills
• Knowledge of Windows / Linux environments
• Basic networking and OS knowledge
• MS Office proficiency
• Willingness to work in rotational/night shifts (some roles)
• Banking / Mortgage / Insurance domain knowledge is a plus

Who Can Apply

• 2020–2025 passout batches
• Freshers and early-career professionals
• Immediate joiners preferred for select roles
• Graduates meeting role-specific criteria