Job Description
HCLTech is hiring experienced technology professionals for the position of Senior ServiceNow Developer – HCL DRYiCE Product. This is a high-paying Remote IT job offering an advertised salary package of approximately ₹15 lakh to ₹30 lakh per annum.
Candidates with 7+ years of hands-on ServiceNow development experience and strong expertise in ITSM, JavaScript, Business Rules, ACLs, Script Includes, REST/SOAP APIs and ServiceNow integrations can consider this opportunity.

The advertised experience range is approximately 7 to 12 years, and the role is associated with HCLTech’s software/product engineering division. Candidates may be aligned with Bengaluru, Pune or Noida, while the advertised work mode is Remote.
1. Job Overview
| Job Details | Information |
|---|---|
| Company Name | HCLTech |
| Division | HCL Software / DRYiCE Product |
| Job Role | Senior ServiceNow Developer |
| Job Location | Bengaluru / Pune / Noida |
| Work Mode | Remote |
| Hiring Office | Bengaluru |
| Salary | ₹15 – ₹30 Lakh Per Annum |
| Qualification | B.Tech / B.E. or Relevant Technical Background |
| Preferred Stream | Computer Science / Related Technical Field |
| Experience | 7–12 Years / Minimum 7+ Years Relevant Experience |
| Job Type | Full-Time, Permanent |
| Industry | Software Product / IT |
| Department | Engineering – Software & QA |
| Role Category | Software Development |
| Openings Mentioned | 2 |
| Primary Skill | ServiceNow Development |
2. Job Description
HCLTech is looking for an experienced Senior ServiceNow Developer to work with its DRYiCE/HCL Software product ecosystem.
The position requires deep hands-on experience in designing, developing, configuring and maintaining solutions on the ServiceNow platform.
The selected professional will work on business requirements involving IT Service Management (ITSM) and will be responsible for developing scalable technical solutions using ServiceNow components such as:
- Business Rules
- Script Includes
- Access Control Lists (ACLs)
- Client Scripts
- JavaScript
- Glide APIs
- REST APIs
- SOAP APIs
The developer will also work with important ServiceNow ITSM modules including Incident Management, Change Management, Problem Management and Configuration Management Database (CMDB).
Another major responsibility will be integrating ServiceNow with external enterprise applications and systems.
Candidates with experience in ServiceNow Integration Hub will have an additional advantage.
Knowledge of Security Operations (SecOps) and ITIL processes is also highly desirable for this role.
Because this is a senior-level position, the candidate should be capable of understanding complex business requirements, communicating with different stakeholders and translating business needs into reliable ServiceNow technical solutions.
3. About HCLTech & HCL Software
HCLTech is a global technology company providing technology services, engineering, cloud, digital transformation, software and enterprise solutions to businesses across multiple industries.
HCL Software operates as a product-focused division within the HCLTech ecosystem and develops, markets, sells and supports a broad portfolio of enterprise software products.
Its product portfolio covers areas such as:
- Digital Solutions
- Customer Experience
- Secure DevOps
- Security
- Enterprise Automation
- IT Operations
- Digital Transformation
DRYiCE is associated with HCLTech’s enterprise automation and AI-led transformation portfolio.
For experienced ServiceNow professionals, this role provides an opportunity to work in a product-oriented environment involving enterprise-scale IT service management, integrations and automation.
4. Eligibility Criteria
Candidates interested in the HCLTech Senior ServiceNow Developer Recruitment 2026 should carefully review the eligibility requirements.
Educational Qualification
Preferred educational background includes:
- B.Tech
- B.E.
- Computer Science Engineering
- Information Technology
- Related Technical / Engineering Field
The job description also indicates that candidates with exceptional relevant technical skills and significant practical software engineering experience may be considered depending on the company’s requirements.
Experience Required
Candidates should have:
Minimum 7+ Years of Hands-on ServiceNow Development Experience
The advertised overall experience range is:
7–12 Years
Relevant experience should preferably include:
- ServiceNow Development
- ITSM Implementation
- ServiceNow Configuration
- JavaScript Development
- ServiceNow Integrations
- REST API
- SOAP API
- Business Rules
- Script Includes
- ACL
- Client Scripts
- CMDB
- Enterprise IT Service Management
This vacancy is for an experienced senior-level professional and is not intended for freshers.
Age Limit
No specific minimum or maximum age limit has been mentioned in the provided recruitment details.
Gender
No gender restriction has been specified.
Eligible candidates can apply based on their technical expertise, qualifications and professional experience.
5. Job Responsibilities
The selected Senior ServiceNow Developer may be responsible for the following activities:
- Design enterprise-level ServiceNow solutions.
- Develop ServiceNow applications according to business requirements.
- Implement ServiceNow technical solutions.
- Configure ITSM modules.
- Customise ServiceNow functionality.
- Develop Incident Management solutions.
- Configure Change Management workflows.
- Work with Problem Management modules.
- Develop and maintain CMDB functionality.
- Create and maintain Business Rules.
- Develop Script Includes.
- Configure Access Control Lists or ACLs.
- Create Client Scripts.
- Develop JavaScript-based ServiceNow functionality.
- Use ServiceNow Glide APIs.
- Build integrations with external systems.
- Develop REST API integrations.
- Work with SOAP API integrations.
- Maintain existing integrations.
- Troubleshoot integration-related issues.
- Support ServiceNow platform performance.
- Ensure development follows platform best practices.
- Analyse complex business requirements.
- Convert functional requirements into technical designs.
- Coordinate with business stakeholders.
- Collaborate with product and engineering teams.
- Conduct unit testing.
- Troubleshoot application problems.
- Resolve technical defects.
- Support deployed ServiceNow applications.
- Maintain technical documentation.
- Document configurations and development processes.
- Support overall platform stability.
6. Required Skills
This position requires strong hands-on technical expertise in the ServiceNow ecosystem.
Mandatory / Core Skills
- ServiceNow Development
- ServiceNow ITSM
- JavaScript
- REST API
- SOAP API
- ServiceNow Integration
- Business Rules
- Script Includes
- ACLs
- Client Scripts
- Glide APIs
ServiceNow ITSM Knowledge
Candidates should have hands-on knowledge of modules such as:
- Incident Management
- Problem Management
- Change Management
- Configuration Management
- CMDB
- Service Management Workflows
ServiceNow Development Skills
Candidates should understand:
- Business Rules
- Client Scripts
- Script Includes
- Access Controls
- ServiceNow Scripting
- JavaScript
- Glide API
- Server-side Scripting
- Client-side Scripting
- Workflow Configuration
- ServiceNow Customisation
Integration Skills
Strong integration experience is required.
Candidates should know:
- REST APIs
- SOAP APIs
- External System Integration
- API Authentication
- Data Exchange
- Integration Troubleshooting
- ServiceNow Integration Architecture
Integration Hub
Knowledge or experience with:
ServiceNow Integration Hub
will be preferred.
SecOps Knowledge
Experience or understanding of the ServiceNow Security Operations (SecOps) platform or domain will be an added advantage.
Relevant concepts may include:
- Security Operations
- Security Incident Management
- Vulnerability-related workflows
- Enterprise Security Processes
ITIL Knowledge
Candidates should have familiarity with ITIL processes, particularly those connected with IT Service Management.
Knowledge may include:
- Incident Management
- Change Management
- Problem Management
- Configuration Management
- Service Request Processes
- Service-Level Management
7. Soft Skills Required
Along with technical expertise, candidates should have strong professional and interpersonal skills.
Important skills include:
- Analytical Thinking
- Complex Problem Solving
- Requirement Analysis
- Technical Communication
- Stakeholder Management
- Written Communication
- Verbal Communication
- Team Collaboration
- Documentation Skills
- Decision Making
- Time Management
- Attention to Detail
- Ability to Work Independently
- Ability to Handle Complex Projects
Since this is a senior development position, candidates should be able to communicate technical concepts effectively with both technical and non-technical stakeholders.
8. Salary Details
The advertised compensation range for this vacancy is:
Annual Salary
₹15 Lakh – ₹30 Lakh Per Annum
The exact package offered to an individual candidate may depend on:
- Total years of experience
- Relevant ServiceNow experience
- Current CTC
- Expected CTC
- ITSM expertise
- JavaScript knowledge
- Integration expertise
- REST/SOAP experience
- ServiceNow certifications
- SecOps knowledge
- Interview performance
- Internal company compensation structure
Experienced candidates with strong ServiceNow architecture, development and integration expertise may have an advantage during salary discussions.
Candidates should confirm the complete salary structure, fixed and variable components and applicable employee benefits during the HR or offer stage.
9. Work Mode & Job Location
Work Mode
Remote
The vacancy is advertised as a remote working opportunity.
Candidates should nevertheless confirm the company’s latest remote-working conditions during the recruitment process, as work arrangements can depend on the project and business requirement.
Work Locations Mentioned
The job description mentions:
- Bengaluru
- Pune
- Noida
The hiring office is listed as Bengaluru.
Candidates should clarify their base location and any future office-attendance requirements with HCLTech before joining.
10. How to Apply for HCLTech Senior ServiceNow Developer Job
Interested candidates can apply through the relevant HCLTech job listing or recruitment platform.
Step-by-Step Application Process
- Prepare an updated professional resume.
- Mention your total IT experience clearly.
- Highlight your total ServiceNow experience.
- Mention ITSM implementation experience.
- Add all ServiceNow modules you have worked on.
- Mention JavaScript and Glide API experience.
- Add REST and SOAP integration projects.
- Mention ServiceNow Integration Hub experience, if applicable.
- Add SecOps knowledge or project experience.
- Mention ServiceNow certifications, if available.
- Add major projects and client implementations.
- Mention your current CTC.
- Keep your expected CTC information ready.
- Apply through the relevant HCLTech/Naukri job listing or official careers channel.
- Keep your registered email and mobile number active for recruiter communication.
11. Resume Tips for ServiceNow Developers
Senior candidates should avoid submitting a resume containing only general responsibilities.
Instead, mention specific ServiceNow experience.
Important Keywords to Include
Use relevant keywords such as:
ServiceNow Development, ITSM, Incident Management, Change Management, Problem Management, CMDB, JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, ACL, REST API, SOAP API, Integration Hub, SecOps and ITIL.
Mention Project-Level Achievements
Where applicable, mention:
- Number of ServiceNow implementations completed
- Modules implemented
- Custom applications developed
- Number or types of integrations built
- Performance improvements
- Automation implemented
- Workflow improvements
- Technical issues resolved
- Team size handled
- Client-facing responsibilities
This can make a senior-level resume much stronger.
12. Required Documents
Candidates should keep the following documents ready during recruitment and onboarding:
- Updated Resume / CV
- Recent Photograph
- Aadhaar Card
- PAN Card
- Passport, if applicable
- Address Proof
- 10th Marksheet and Certificate
- 12th Marksheet and Certificate
- B.Tech / B.E. Mark Sheets
- Degree Certificate
- Additional Qualification Certificates
- ServiceNow Certificates, if available
- ITIL Certification, if available
- Experience Certificates
- Previous Employment Offer Letters
- Relieving Letters
- Latest Salary Slips
- Current CTC Proof
- Previous Employer Documents
- PF / UAN Details, if required
- Other relevant technical certificates
The final list of documents may depend on HCLTech’s background verification and onboarding procedures.
13. Preferred Certifications
Although specific certifications have not been stated as mandatory in the provided vacancy, relevant ServiceNow certifications may strengthen a candidate’s profile.
Examples may include:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ITSM-related ServiceNow certifications
- Implementation Specialist Certifications
- ITIL Certification
- SecOps-related certifications
Candidates should mention only certifications they have actually earned.
14. Other Important Details
Employment Type
Full-Time, Permanent
Industry
Software Product
Department
Engineering – Software & QA
Role Category
Software Development
Experience Level
This is a Senior-Level Technology Role.
Candidates are expected to independently handle complex technical requirements and collaborate effectively with stakeholders.
Testing Responsibilities
The selected developer may need to:
- Conduct unit testing
- Identify defects
- Troubleshoot scripts
- Test integrations
- Validate configurations
- Support production issues
Documentation
Candidates should be capable of preparing clear documentation for:
- Technical Designs
- Customisations
- Configurations
- Integrations
- Processes
- Application Changes
15. Who Should Apply?
This vacancy may be suitable for professionals who:
- Have 7+ years of ServiceNow development experience.
- Have strong ITSM experience.
- Know JavaScript and Glide APIs.
- Can independently develop Business Rules and Script Includes.
- Understand ACLs and Client Scripts.
- Have REST/SOAP API integration experience.
- Understand CMDB.
- Have worked on enterprise ServiceNow implementations.
- Can analyse complex business requirements.
- Are comfortable communicating with stakeholders.
- Have good technical documentation skills.
- Are looking for a senior remote IT opportunity.
- Are targeting a package of up to ₹30 LPA based on experience and eligibility.
16. Who May Get Preference?
Candidates may have an advantage if they possess:
- Extensive ServiceNow ITSM experience
- ServiceNow Integration Hub knowledge
- SecOps experience
- ServiceNow certifications
- ITIL knowledge
- Complex integration experience
- Product development exposure
- Enterprise client experience
- Strong stakeholder management skills
- Experience designing scalable ServiceNow solutions
17. Important Note for Job Seekers
Candidates should carefully verify the current vacancy status before applying.
Never pay any individual, recruiter or third-party agent in exchange for a guaranteed job at HCLTech.
Before accepting any offer, candidates should confirm:
- Final CTC
- Fixed and variable components
- Remote working policy
- Base location
- Office attendance requirements
- Shift requirements, if any
- Notice-period requirement
- Joining date
- Background verification requirements
- Employment terms and conditions